Privacy Policy

PEACE ELECTRICAL & SOLAR PVT LTD

PEACE ELECTRICAL & SOLAR PVT LTD (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website https://peaceelectrical.com.au/ or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Residential or business address
• Information submitted through contact forms, quote requests, or service enquiries
• Any other information you choose to provide when communicating with us

We may also collect non-personal information automatically, such as:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits
• Referring website addresses

2. How We Use Your Information

We collect and use your information for purposes including:

• Responding to enquiries and providing quotes
• Delivering electrical and solar services
• Communicating with you regarding services, updates, or support
• Improving our website, services, and customer experience
• Complying with legal and regulatory obligations
• Marketing and promotional purposes (only where permitted by law)

We will only use your personal information for the purpose for which it was collected, unless otherwise permitted or required by law.

3. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.
However, we may disclose your information to:

• Trusted contractors, suppliers, or service providers who assist us in operating our business
• Government authorities or regulatory bodies where required by law
• Legal or professional advisers where necessary

Any third parties we engage are required to handle your information securely and confidentially.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. These measures include:

• Secure servers and systems
• Restricted access to personal information
• Ongoing monitoring and security updates

While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to enhance user experience and analyse website traffic. Cookies help us understand how visitors use our website so we can improve functionality and performance.

You can choose to disable cookies through your browser settings; however, this may affect some website features.

6. Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

To make a request, don’t hesitate to get in touch with us using the details provided below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be published on this page with the revised effective date.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:

PEACE ELECTRICAL & SOLAR PVT LTD
📍 Address: 14 Evergreen Drive, Salisbury North SA 5108
📧 Email: support@peaceelectrical.com.au
🌐 Website: https://peaceelectrical.com.au/